Member Assistance

Information You Need To Know

As a participant in the Welfare Fund, you and your family members have access to counseling, support services, and resources available through the Member Assistance Program (MAP). These service include:

• Marital and family counseling
• Job-related stress management
• In person counseling
• Adolescent & parenting support
• Budgeting & financial counseling
• Child & elder care resources
• Substance abuse assessment and referral

There is no cost to you or your family members for the MAP services. It’s all part of the Member Assistance Program (MAP) and Union Select Enhanced Work-Life Services Program. These programs are designed to improve your overall health and wellness!

Special features of the Member Assistance Program include…

• Live Connect instant messaging – 24 hour live assistance from a professional consultant who can provide resources and referrals for whatever you need.
• Wellness Center – which provides online resources to help you and your family set and meet fitness, nutrition, and weight goals.
• Savings Center – offers online discounts of up to 25% on hundreds of name-brand products and thousands of discount tickets.

What does this mean for you and your family?

24 hour access, 7 days a week – via the telephone and the internet – to resources, information and support for any personal, family, work or everyday issue that’s important to you and your loved ones.

Just call 800-292-2780 to get started or log on to their website:

www.ers-eap.com Username: plumbers Password: local130

Frequently Asked Questions

What is a Members Assistance Program (MAP)?

The MAP is a confidential assistance program that provides supportive counseling, information and resources for members and their
families. There is no cost to participants or their immediate family members to use the services provided through the MAP.

Why offer this service?

Studies have shown that by helping employees to address their personal troubles, companies are able to reduce problems such as absenteeism, extra costs, lost wages and decreased productivity. It’s a win-win situation for everyone!

Who provides this service?

The MAP is administered by Employee Resource Systems (ERS), a Chicago-based company with a national network of counselors – available to provide in-person or telephone support.

Who can use this service?

The MAP is available to eligible participants and their immediate family members, including a spouse, and children.

Is the Members Assistance Program confidential?

Yes, this service is confidential. Everyone at the MAP is legally and ethically bound to maintain the confidentiality of all of its clients. Exceptions exist for any threat-to-safety situations such as child abuse.

How do I get started?

The first step is to call the MAP at 800-292-2780. You will be connected with a MAP counselor on the phone who will talk with you and then schedule an appointment.

How much does it cost?

There are no charges for use of the MAP. With the exception of issues related to substance abuse, members and their families are eligible to receive up to three free in-person counseling sessions per issue or problem.